• Service Includes

    • Install a bracket and mount one TV, up to 32" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Survey and evaluate the installation location
    • If necessary, unmount television
    • Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
    • If necessary, re-mount television
    • If in-wall concealment is not possible, external cord concealment options will be offered

    IMPORTANT NOTES:

    • This supports TVs mounted up to 8 feet off of the ground (inside only). Power must be within the area in order to be installed properly. Please provide a clear work area before technician arrival.
  • Service Includes

    • Dismount your TV from the wall
    • Disconnect and remove any relevant AV components
    • Neatly package the TV and components in a box you provide
    • Remove the mount from the wall
    • Conceal in-wall rated wires where applicable (additional charges apply)

    IMPORTANT NOTES:

    • Cannot mount on plaster, tile or stone facades
    • In-wall cord concealment is not available if mounting above a fireplace or onto brick
    • Any additional fee covers labor only, customer must supply cord concealment or masking materials
  • Service Includes

    • Connect all necessary video components and cables
    • Configure a supplied sound bar
    • Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
    • Configure with an existing wireless network
    • Explain capabilities and limitations
  • Service Includes

    • Inspect your current AV connections
    • Connect device's video to output to your TV
    • Configure device's audio to output to your preferred audio source
    • Connect device to WiFi if applicable
    • Demonstrate device functionality
  • Service Includes

    • Demonstrate device functions and capabilities
    • Covers up to 1 hour of training
  • Service Includes

    • Hook up your streaming device to a TV or receiver
    • Connect to the Internet and perform first-time set up
    • Install and set up your streaming video apps
    • Demonstrate streaming device functionality
    • Note: Please verify that you have an available video input on your TV or receiver for your new device.
  • Service Includes

    • Perform initial setup and connect device to the internet
    • Setup one user email account
    • Demonstrate how to find and install new apps
    • Demonstrate how to find and get connected to a wireless network
    • Explain how to maximize battery life
  • Service Includes

    • Identify the issue
    • Troubleshoot as necessary
    • Ensure proper functionality
    • Demonstrate issue resolution
  • Service Includes

    • Measure your internet speed and connectivity
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions.
    • Examine your computer's security protocols, make sure they're up to date
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Measure your internet speed and connectivity.
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions. Examine your computer's security protocols, make sure they're up to date.
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Hook up your Google Home
    • Connect devices to existing WiFi network
    • Perform first-time software setup
    • Install and set up your OK Google voice search and actions
    • Demonstrate Google Home functionality
    • Troubleshoot any Google Home problems
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