Service Includes

  • Installation of Nest product (Camera, Thermostat, Doorbell, Lock and Smoke/CO2 detectors).
  • Assessment of installation area.
  • Setup of Nest product(s) via the Nest App.
  • If installing a Nest Cam Outdoor, our Technicians may not be able to install on uneven surfaces such as stone masonry or facade.
  • When installing a Nest Thermostat, our Technicians will not be able to remedy issues related to a heating or air conditioning system that does not work.
  • Services do not include the repair of physically damaged parts, equipment or wiring.
  • Nest Doorbell can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.

IMPORTANT:

  • Please note that Nest Hello can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
  • Even if you have a wired doorbell, the doorbell system can’t deliver enough voltage to Nest Hello in some homes. Transformer replacement can be added to your service at an additional cost. Customer must provide the new transformer.