• Service Includes

    • Identify appropriate locations
    • Set up and configure all components of your new SimpliSafe home security package
    • Connect system to existing WiFi network
    • Connect system to new base station
    • Demonstrate commonly used features and Q&A
  • Service Includes

    • Provide assessment of the installation area
    • Set up your Arlo device(s) and configure them to connect with your mobile device(s)
    • Provide options for escalated installation as needed
    • *Max height for installation is 12 ft.
    • *This service does not include the repair of physically damaged parts or equipment
  • Service Includes

    • Provide assessment of the installation area
    • Set up your Ring device(s) and configure them to connect with your mobile device
    • Provide options for escalated installation as needed
    • This service does not include the repair of physically damaged parts, equipment or wiring. In such instances, additional costs may apply and can vary depending on a number of factors including, but not limited to, degree of damage, extent of wiring and cost of additional parts required.
  • Service Includes

    • Installation of Nest product (Camera, Thermostat, Doorbell, Lock and Smoke/CO2 detectors).
    • Assessment of installation area.
    • Setup of Nest product(s) via the Nest App.
    • If installing a Nest Cam Outdoor, our Technicians may not be able to install on uneven surfaces such as stone masonry or facade.
    • When installing a Nest Thermostat, our Technicians will not be able to remedy issues related to a heating or air conditioning system that does not work.
    • Services do not include the repair of physically damaged parts, equipment or wiring.
    • Nest Doorbell can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.

    IMPORTANT:

    • Please note that Nest Hello can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
    • Even if you have a wired doorbell, the doorbell system can’t deliver enough voltage to Nest Hello in some homes. Transformer replacement can be added to your service at an additional cost. Customer must provide the new transformer.
  • Service Includes

    • Setup of Amazon Echo device(s)
    • Configuration of Amazon Echo device(s)
    • Install and set up your Amazon Alexa voice search and actions
    • Training on Amazon Echo app
    • Connecting up to 3 additional Smart Home products
    • Demonstrate Amazon Echo functionality
  • Service Includes

    • Hook up your Google Home
    • Connect devices to existing WiFi network
    • Perform first-time software setup
    • Install and set up your OK Google voice search and actions
    • Demonstrate Google Home functionality
    • Troubleshoot any Google Home problems
  • Service Includes

    • Set up and configure all components of your new home security package
    • Connect devices to existing WiFi network
    • Demonstrate commonly used features and Q&A
  • Service Includes

    • Provide assessment of the alarm system
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate commonly used features
    • Answer any questions to ensure that you fully understand how to control your alarm system
  • Service Includes

    • Provide assessment of the camera
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your camera

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the smart lock
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart lock

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart door lock
    • Connect new lock to existing WiFi network and perform first-time set up
    • Download the app, sync to device, and create initial keyset
    • Demonstrate commonly used lock features
  • Service Includes

    • Identify the installation area(s)
    • Install smart home security cam
    • Connect cams to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used features

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
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