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  • Service Includes

    • Provide assessment of the thermostat
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your thermostat

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart thermostat
    • Connect device to existing WiFi network and perform first-time set up
    • Install and set up mobile app
    • Demonstrate commonly used features
    • Please note: A functioning thermostat is required at the installation area

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Set up and configure your smart device
    • Connect the smart device to a mobile application or smart hub
    • Demonstrate proper smart device functionality

    IMPORTANT:

    • A smart home device is a device connected via WiFi with which you can remotely control, monitor or manage different systems throughout your home. Such as lighting, heating, irrigation, security, and more.
    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Set up and configure one smart hub
    • Connect your smart home devices to your smart hub
    • Install and connect any associated mobile application
    • Demonstrate smart hub functionality

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Assess the cable run path
    • Run cable behind the wall via the determined path
    • Test connection to ensure functionality
    • Can be applied to TV cables, Ethernet (internet) cables, and speaker cables

    IMPORTANT:

    • If we are extending internet, satellite or cable service, it must be activated prior to technician arrival.
    • We do not perform any internal horizontal cable runs.
    • External cable runs would be under the eave of the exterior of the home.
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and set up a WiFi extender (cost parts not included)
    • Coordinate network preferences
    • Connect peripheral devices to the network
  • Service Includes

    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the network
    • Install and configure wireless connections
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and configure network cards and wireless connections
    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the wireless network
  • Service Includes

    • Survey and evaluate the installation location
    • If necessary, unmount television
    • Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
    • If necessary, re-mount television
    • If in-wall concealment is not possible, external cord concealment options will be offered

    IMPORTANT NOTES:

    • This supports TVs mounted up to 8 feet off of the ground (inside only). Power must be within the area in order to be installed properly. Please provide a clear work area before technician arrival.
  • Service Includes

    • Install a bracket and mount one TV, larger than 61" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, between 33" - 60" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, up to 32" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival

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