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Service Includes
- Provide assessment of the garage door opener
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your garage door opener
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Provide assessment of the smart hub
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your smart hub
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Determine the status of your network security and available improvements
- Examine your computer's security protocols, make sure they're up to date
- Measure internet speeds from your modem to determine the speed capacity of your home
- Take room-by-room WiFi measurements so you know where your internet is strong and where it can be improved
- Determine how ready each section of your home is for a range of smart devices
- Determine readiness of each room in your home for a range of smart devices based upon specific requirements
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Service Includes
- Troubleshoot TV or Home Theater issues
- Setup streaming devices and/or connect peripheral devices
- This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
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Service Includes
- Troubleshoot home stereo connectivity issues
- Ensure stereo system is functioning properly
- This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
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Service Includes
- Provide assessment of the installation area
- Install smart door lock
- Connect new lock to existing WiFi network and perform first-time set up
- Download the app, sync to device, and create initial keyset
- Demonstrate commonly used lock features
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Service Includes
- Provide assessment of the smart lock
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your smart lock
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Provide assessment of the alarm system
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate commonly used features
- Answer any questions to ensure that you fully understand how to control your alarm system
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Service Includes
- Set up and configure all components of your new home security package
- Connect devices to existing WiFi network
- Demonstrate commonly used features and Q&A
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Service Includes
- Installation of Nest product (Camera, Thermostat, Doorbell, Lock and Smoke/CO2 detectors).
- Assessment of installation area.
- Setup of Nest product(s) via the Nest App.
- If installing a Nest Cam Outdoor, our Technicians may not be able to install on uneven surfaces such as stone masonry or facade.
- When installing a Nest Thermostat, our Technicians will not be able to remedy issues related to a heating or air conditioning system that does not work.
- Services do not include the repair of physically damaged parts, equipment or wiring.
- Nest Doorbell can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
IMPORTANT:
- Please note that Nest Hello can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
- Even if you have a wired doorbell, the doorbell system can’t deliver enough voltage to Nest Hello in some homes. Transformer replacement can be added to your service at an additional cost. Customer must provide the new transformer.
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Service Includes
- Provide assessment of the installation area
- Set up your Ring device(s) and configure them to connect with your mobile device
- Provide options for escalated installation as needed
- This service does not include the repair of physically damaged parts, equipment or wiring. In such instances, additional costs may apply and can vary depending on a number of factors including, but not limited to, degree of damage, extent of wiring and cost of additional parts required.
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Service Includes
- Provide assessment of the installation area
- Set up your Arlo device(s) and configure them to connect with your mobile device(s)
- Provide options for escalated installation as needed
- *Max height for installation is 12 ft.
- *This service does not include the repair of physically damaged parts or equipment
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