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  • Service Includes

    • Provide assessment of the smart lock
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart lock

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Identify the installation area(s)
    • Install smart home security cam
    • Connect cams to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used features

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the camera
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your camera

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart thermostat
    • Connect device to existing WiFi network and perform first-time set up
    • Install and set up mobile app
    • Demonstrate commonly used features
    • Please note: A functioning thermostat is required at the installation area

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the thermostat
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your thermostat

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Hook up your streaming device to a TV or receiver
    • Connect to the Internet and perform first-time set up
    • Install and set up your streaming video apps
    • Demonstrate streaming device functionality
    • Note: Please verify that you have an available video input on your TV or receiver for your new device.
  • Service Includes

    • Connect audio and video equipment in one room
    • Assemble any supplied speaker stands
    • Program supplied remote
    • Give a walk-through of the new system
    • IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
    • Make sure all devices are correctly connected
    • Troubleshoot any existing issues
    • Give a walk-through of the system
    • Answer any questions to ensure that you fully understand how to control your system
  • Service Includes

    • Troubleshoot TV or Home Theater issues
    • Setup streaming devices and/or connect peripheral devices
    • This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
  • Service Includes

    • Dismount your TV from the wall
    • Disconnect and remove any relevant AV components
    • Neatly package the TV and components in a box you provide
    • Remove the mount from the wall
    • Conceal in-wall rated wires where applicable (additional charges apply)

    IMPORTANT NOTES:

    • Cannot mount on plaster, tile or stone facades
    • In-wall cord concealment is not available if mounting above a fireplace or onto brick
    • Any additional fee covers labor only, customer must supply cord concealment or masking materials
  • Service Includes

    • Connect all necessary video components and cables
    • Configure a supplied sound bar
    • Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
    • Configure with an existing wireless network
    • Explain capabilities and limitations
  • Service Includes

    • Install a bracket and mount one TV, between 33" - 60" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival

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