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Service Includes
- Provide assessment of the smart lock
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your smart lock
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Identify the installation area(s)
- Install smart home security cam
- Connect cams to existing WiFi network and perform first-time set up
- Install and set-up mobile app
- Demonstrate commonly used features
IMPORTANT:
- Adequate WiFi signal will be required at install areas.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Provide assessment of the camera
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your camera
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Provide assessment of the installation area
- Install smart thermostat
- Connect device to existing WiFi network and perform first-time set up
- Install and set up mobile app
- Demonstrate commonly used features
- Please note: A functioning thermostat is required at the installation area
IMPORTANT:
- Adequate WiFi signal will be required at install areas.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Provide assessment of the thermostat
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate features of the device
- Answer any questions to ensure that you fully understand how to control your thermostat
IMPORTANT:
- Adequate WiFi signal are required where the device is located.
- Please be sure to have any necessary WiFi passwords ready for the tech.
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Service Includes
- Hook up your streaming device to a TV or receiver
- Connect to the Internet and perform first-time set up
- Install and set up your streaming video apps
- Demonstrate streaming device functionality
- Note: Please verify that you have an available video input on your TV or receiver for your new device.
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Service Includes
- Connect audio and video equipment in one room
- Assemble any supplied speaker stands
- Program supplied remote
- Give a walk-through of the new system
- IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
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- Make sure all devices are correctly connected
- Troubleshoot any existing issues
- Give a walk-through of the system
- Answer any questions to ensure that you fully understand how to control your system
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Service Includes
- Troubleshoot TV or Home Theater issues
- Setup streaming devices and/or connect peripheral devices
- This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
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Service Includes
- Dismount your TV from the wall
- Disconnect and remove any relevant AV components
- Neatly package the TV and components in a box you provide
- Remove the mount from the wall
- Conceal in-wall rated wires where applicable (additional charges apply)
IMPORTANT NOTES:
- Cannot mount on plaster, tile or stone facades
- In-wall cord concealment is not available if mounting above a fireplace or onto brick
- Any additional fee covers labor only, customer must supply cord concealment or masking materials
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Service Includes
- Connect all necessary video components and cables
- Configure a supplied sound bar
- Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
- Configure with an existing wireless network
- Explain capabilities and limitations
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Service Includes
- Install a bracket and mount one TV, between 33" - 60" in size
- Connect all necessary video and basic audio components
- Neatly dress wires
- Configure any necessary peripheral devices
- In-wall or external cord concealment is available for additional cost
IMPORTANT NOTES:
- We do not mount on plaster, tile or stone facades
- In-wall cord concealment is not available for surfaces above a fireplace, or brick
- Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
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