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  • Service Includes

    • Provide assessment of the smart lock
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart lock

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart door lock
    • Connect new lock to existing WiFi network and perform first-time set up
    • Download the app, sync to device, and create initial keyset
    • Demonstrate commonly used lock features
  • Service Includes

    • Identify the installation area(s)
    • Install smart home security cam
    • Connect cams to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used features

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Measure your internet speed and connectivity.
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions. Examine your computer's security protocols, make sure they're up to date.
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Measure your internet speed and connectivity
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions.
    • Examine your computer's security protocols, make sure they're up to date
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Identify the issue
    • Troubleshoot as necessary
    • Ensure proper functionality
    • Demonstrate issue resolution
  • Service Includes

    • 24/7 streaming and continuous doorbell video recording
    • 4:3 HD doorbell video designed to show people head to toe
    • HDR doorbell video shows sharp details even in bright and dark areas
    • Prerecorded quick responses to doorbell visitors
    • With the Nest app, change the temperature from anywhere
    • Nest thermostat saved people an average of 10%-12% on heating bills and 15% on cooling bills
    • Smoke detector and carbon monoxide detector that speaks up in a friendly voice to give you an early warning when there’s smoke or CO in your home
    • Get phone alerts from Nest Protect so you know something’s wrong even when you’re away from home
    • Control all Nest products and other smart home devices with your voice through Google Mini smart hub
    • Floodlight has built-in intelligent alerts help you know and see what's relevant. Tell the difference between people, vehicles, and animals
    • Floodlight has 130° diagonal field of view, night vision with HDR, and is weather-resistant (IP54)
  • Service Includes

    • Ensure the remote is working properly with synced devices
    • Demonstrate proper remote functionality
    • Troubleshoot any existing issues
    • Answer any questions to ensure that you fully understand how to control your remote
    • Make sure all devices are correctly connected
    • Troubleshoot any existing issues
    • Give a walk-through of the system
    • Answer any questions to ensure that you fully understand how to control your system
  • Service Includes

    • Perform initial setup and connect device to the internet
    • Setup one user email account
    • Demonstrate how to find and install new apps
    • Demonstrate how to find and get connected to a wireless network
    • Explain how to maximize battery life
  • Service Includes

    • Hook up your streaming device to a TV or receiver
    • Connect to the Internet and perform first-time set up
    • Install and set up your streaming video apps
    • Demonstrate streaming device functionality
    • Note: Please verify that you have an available video input on your TV or receiver for your new device.
  • Service Includes

    • Troubleshoot home stereo connectivity issues
    • Ensure stereo system is functioning properly
    • This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.

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