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  • Service Includes

    • Install a bracket and mount one TV, up to 32" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, between 33" - 60" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, larger than 61" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Survey and evaluate the installation location
    • If necessary, unmount television
    • Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
    • If necessary, re-mount television
    • If in-wall concealment is not possible, external cord concealment options will be offered

    IMPORTANT NOTES:

    • This supports TVs mounted up to 8 feet off of the ground (inside only). Power must be within the area in order to be installed properly. Please provide a clear work area before technician arrival.
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and configure network cards and wireless connections
    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the wireless network
  • Service Includes

    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the network
    • Install and configure wireless connections
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and set up a WiFi extender (cost parts not included)
    • Coordinate network preferences
    • Connect peripheral devices to the network
  • Service Includes

    • Assess the cable run path
    • Run cable behind the wall via the determined path
    • Test connection to ensure functionality
    • Can be applied to TV cables, Ethernet (internet) cables, and speaker cables

    IMPORTANT:

    • If we are extending internet, satellite or cable service, it must be activated prior to technician arrival.
    • We do not perform any internal horizontal cable runs.
    • External cable runs would be under the eave of the exterior of the home.
  • Service Includes

    • Set up and configure one smart hub
    • Connect your smart home devices to your smart hub
    • Install and connect any associated mobile application
    • Demonstrate smart hub functionality

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Set up and configure your smart device
    • Connect the smart device to a mobile application or smart hub
    • Demonstrate proper smart device functionality

    IMPORTANT:

    • A smart home device is a device connected via WiFi with which you can remotely control, monitor or manage different systems throughout your home. Such as lighting, heating, irrigation, security, and more.
    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart thermostat
    • Connect device to existing WiFi network and perform first-time set up
    • Install and set up mobile app
    • Demonstrate commonly used features
    • Please note: A functioning thermostat is required at the installation area

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the thermostat
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your thermostat

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the doorbell
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your doorbell

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of garage opener/installation area
    • Install smart garage controller device onto your garage opener
    • Connect controller to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used garage door opener features & functionality
  • Service Includes

    • Provide assessment of the garage door opener
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your garage door opener

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the smart hub
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart hub

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Assess installation area
    • Connect audio and video equipment in one room
    • Connect any capable devices to an existing wireless network
    • Give a walk-through of the new system
    • Setup and configure all necessary peripherals
  • Service Includes

    • Connect all necessary video components and cables
    • Configure a supplied sound bar
    • Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
    • Configure with an existing wireless network
    • Explain capabilities and limitations
  • Service Includes

    • Inspect your current AV connections
    • Connect device's video to output to your TV
    • Configure device's audio to output to your preferred audio source
    • Connect device to WiFi if applicable
    • Demonstrate device functionality
  • Service Includes

    • Determine the status of your network security and available improvements
    • Examine your computer's security protocols, make sure they're up to date
    • Measure internet speeds from your modem to determine the speed capacity of your home
    • Take room-by-room WiFi measurements so you know where your internet is strong and where it can be improved
    • Determine how ready each section of your home is for a range of smart devices
    • Determine readiness of each room in your home for a range of smart devices based upon specific requirements
  • Service Includes

    • Connect audio and video equipment in one room
    • Assemble any supplied speaker stands
    • Program supplied remote
    • Give a walk-through of the new system
    • IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
  • Service Includes

    • Demonstrate device functions and capabilities
    • Covers up to 1 hour of training
  • Service Includes

    • Set up and configure universal remote
    • Ensure the remote is working properly with synced devices
    • Demonstrate proper remote functionality
  • Service Includes

    • Troubleshoot TV or Home Theater issues
    • Setup streaming devices and/or connect peripheral devices
    • This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.

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