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  • Service Includes

    • Measure your internet speed and connectivity.
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions. Examine your computer's security protocols, make sure they're up to date.
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and set up a WiFi extender (cost parts not included)
    • Coordinate network preferences
    • Connect peripheral devices to the network
  • Service Includes

    • Troubleshoot connectivity issues
    • Install and configure network cards and wireless connections
    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the wireless network
  • Service Includes

    • Provide assessment of the doorbell
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your doorbell

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Remove and inspect your current doorbell
    • Confirm compatibility
    • Install video doorbell
    • Connect to WiFi and perform first-time setup
    • Customize device preferences
    • Please note: A functioning doorbell is required at the installation area for hard-wired video doorbells

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Ensure the remote is working properly with synced devices
    • Demonstrate proper remote functionality
    • Troubleshoot any existing issues
    • Answer any questions to ensure that you fully understand how to control your remote
  • Service Includes

    • Set up and configure universal remote
    • Ensure the remote is working properly with synced devices
    • Demonstrate proper remote functionality
  • Service Includes

    • Inspect your current AV connections
    • Connect device's video to output to your TV
    • Configure device's audio to output to your preferred audio source
    • Connect device to WiFi if applicable
    • Demonstrate device functionality
  • Service Includes

    • Survey and evaluate the installation location
    • If necessary, unmount television
    • Neatly conceal wires within the wall using an in-wall rated power kit (sold separately)
    • If necessary, re-mount television
    • If in-wall concealment is not possible, external cord concealment options will be offered

    IMPORTANT NOTES:

    • This supports TVs mounted up to 8 feet off of the ground (inside only). Power must be within the area in order to be installed properly. Please provide a clear work area before technician arrival.
  • Service Includes

    • Install a bracket and mount one TV, up to 32" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
    • Install a bracket and mount one TV, larger than 61" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, larger than 61" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Install a bracket and mount one TV, between 33" - 60" in size
    • Connect all necessary video and basic audio components
    • Neatly dress wires
    • Configure any necessary peripheral devices
    • In-wall or external cord concealment is available for additional cost

    IMPORTANT NOTES:

    • We do not mount on plaster, tile or stone facades
    • In-wall cord concealment is not available for surfaces above a fireplace, or brick
    • Additional fees for add-ons cover labor only. Customers must supply cord concealment, masking materials, and HDMI cables prior to tech arrival
  • Service Includes

    • Connect all necessary video components and cables
    • Configure a supplied sound bar
    • Assure the proper set up of necessary peripherals (Remote Control, 3D glasses, etc.)
    • Configure with an existing wireless network
    • Explain capabilities and limitations
  • Service Includes

    • Dismount your TV from the wall
    • Disconnect and remove any relevant AV components
    • Neatly package the TV and components in a box you provide
    • Remove the mount from the wall
    • Conceal in-wall rated wires where applicable (additional charges apply)

    IMPORTANT NOTES:

    • Cannot mount on plaster, tile or stone facades
    • In-wall cord concealment is not available if mounting above a fireplace or onto brick
    • Any additional fee covers labor only, customer must supply cord concealment or masking materials
  • Service Includes

    • Troubleshoot TV or Home Theater issues
    • Setup streaming devices and/or connect peripheral devices
    • This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
    • Make sure all devices are correctly connected
    • Troubleshoot any existing issues
    • Give a walk-through of the system
    • Answer any questions to ensure that you fully understand how to control your system
  • Service Includes

    • Connect audio and video equipment in one room
    • Assemble any supplied speaker stands
    • Program supplied remote
    • Give a walk-through of the new system
    • IMPORTANT: This service does not include in-wall/ceiling installations or in-wall wiring
  • Service Includes

    • Hook up your streaming device to a TV or receiver
    • Connect to the Internet and perform first-time set up
    • Install and set up your streaming video apps
    • Demonstrate streaming device functionality
    • Note: Please verify that you have an available video input on your TV or receiver for your new device.
  • Service Includes

    • Provide assessment of the thermostat
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your thermostat

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart thermostat
    • Connect device to existing WiFi network and perform first-time set up
    • Install and set up mobile app
    • Demonstrate commonly used features
    • Please note: A functioning thermostat is required at the installation area

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the camera
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your camera

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Identify the installation area(s)
    • Install smart home security cam
    • Connect cams to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used features

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the smart lock
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart lock

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the installation area
    • Install smart door lock
    • Connect new lock to existing WiFi network and perform first-time set up
    • Download the app, sync to device, and create initial keyset
    • Demonstrate commonly used lock features
  • Service Includes

    • Provide assessment of the smart hub
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your smart hub

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Set up and configure one smart hub
    • Connect your smart home devices to your smart hub
    • Install and connect any associated mobile application
    • Demonstrate smart hub functionality

    IMPORTANT:

    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of the garage door opener
    • Make sure device is correctly connected to WiFi network
    • Make sure app is up to date
    • Troubleshoot any existing issues
    • Demonstrate features of the device
    • Answer any questions to ensure that you fully understand how to control your garage door opener

    IMPORTANT:

    • Adequate WiFi signal are required where the device is located.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Provide assessment of garage opener/installation area
    • Install smart garage controller device onto your garage opener
    • Connect controller to existing WiFi network and perform first-time set up
    • Install and set-up mobile app
    • Demonstrate commonly used garage door opener features & functionality
  • Service Includes

    • Set up and configure your smart device
    • Connect the smart device to a mobile application or smart hub
    • Demonstrate proper smart device functionality

    IMPORTANT:

    • A smart home device is a device connected via WiFi with which you can remotely control, monitor or manage different systems throughout your home. Such as lighting, heating, irrigation, security, and more.
    • Adequate WiFi signal will be required at install areas.
    • Please be sure to have any necessary WiFi passwords ready for the tech.
  • Service Includes

    • Identify appropriate locations
    • Set up and configure all components of your new SimpliSafe home security package
    • Connect system to existing WiFi network
    • Connect system to new base station
    • Demonstrate commonly used features and Q&A
  • Service Includes

    • Provide assessment of the installation area
    • Set up your Ring device(s) and configure them to connect with your mobile device
    • Provide options for escalated installation as needed
    • This service does not include the repair of physically damaged parts, equipment or wiring. In such instances, additional costs may apply and can vary depending on a number of factors including, but not limited to, degree of damage, extent of wiring and cost of additional parts required.
  • Service Includes

    • Measure your internet speed and connectivity
    • Ensure WiFi signal in your home is strong so you don’t have any needless interruptions.
    • Examine your computer's security protocols, make sure they're up to date
    • Ensure that all your critical peripherals are connected, working and that you know how to use them including: Printers, Webcams, Monitors, Monitor stands, Wireless keyboards and Wireless Mouse
  • Service Includes

    • Configure and secure a router
    • Create a secure network
    • Coordinate setup preferences
    • Connect peripheral devices to the network
    • Install and configure wireless connections
  • Service Includes

    • Perform initial setup and connect device to the internet
    • Setup one user email account
    • Demonstrate how to find and install new apps
    • Demonstrate how to find and get connected to a wireless network
    • Explain how to maximize battery life
  • Service Includes

    • 24/7 streaming and continuous doorbell video recording
    • 4:3 HD doorbell video designed to show people head to toe
    • HDR doorbell video shows sharp details even in bright and dark areas
    • Prerecorded quick responses to doorbell visitors
    • With the Nest app, change the temperature from anywhere
    • Nest thermostat saved people an average of 10%-12% on heating bills and 15% on cooling bills
    • Smoke detector and carbon monoxide detector that speaks up in a friendly voice to give you an early warning when there’s smoke or CO in your home
    • Get phone alerts from Nest Protect so you know something’s wrong even when you’re away from home
    • Control all Nest products and other smart home devices with your voice through Google Mini smart hub
    • Floodlight has built-in intelligent alerts help you know and see what's relevant. Tell the difference between people, vehicles, and animals
    • Floodlight has 130° diagonal field of view, night vision with HDR, and is weather-resistant (IP54)

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