Service Includes
- Set up and configure all components of your new home security package
- Connect devices to existing WiFi network
- Demonstrate commonly used features and Q&A
-
-
Service Includes
- Provide assessment of the alarm system
- Make sure device is correctly connected to WiFi network
- Make sure app is up to date
- Troubleshoot any existing issues
- Demonstrate commonly used features
- Answer any questions to ensure that you fully understand how to control your alarm system
-
Service Includes
- Setup of Amazon Echo device(s)
- Configuration of Amazon Echo device(s)
- Install and set up your Amazon Alexa voice search and actions
- Training on Amazon Echo app
- Connecting up to 3 additional Smart Home products
- Demonstrate Amazon Echo functionality
-
Service Includes
- Provide assessment of the installation area
- Set up your Arlo device(s) and configure them to connect with your mobile device(s)
- Provide options for escalated installation as needed
- *Max height for installation is 12 ft.
- *This service does not include the repair of physically damaged parts or equipment
-
Service Includes
- Hook up your Google Home
- Connect devices to existing WiFi network
- Perform first-time software setup
- Install and set up your OK Google voice search and actions
- Demonstrate Google Home functionality
- Troubleshoot any Google Home problems
-
Service Includes
- Troubleshoot home stereo connectivity issues
- Ensure stereo system is functioning properly
- This service does not include the repair of physically damaged equipment. Additional costs can vary depending on a number of factors including, but not limited to, brand, degree of damage, extent of wiring and cost of additional parts required.
-
Service Includes
- Determine the status of your network security and available improvements
- Examine your computer's security protocols, make sure they're up to date
- Measure internet speeds from your modem to determine the speed capacity of your home
- Take room-by-room WiFi measurements so you know where your internet is strong and where it can be improved
- Determine how ready each section of your home is for a range of smart devices
- Determine readiness of each room in your home for a range of smart devices based upon specific requirements
-
Service Includes
- Assess installation area
- Connect audio and video equipment in one room
- Connect any capable devices to an existing wireless network
- Give a walk-through of the new system
- Setup and configure all necessary peripherals
-
Service Includes
- Demonstrate device functions and capabilities
- Covers up to 1 hour of training
-
Service Includes
- Assess the cable run path
- Run cable behind the wall via the determined path
- Test connection to ensure functionality
- Can be applied to TV cables, Ethernet (internet) cables, and speaker cables
IMPORTANT:
- If we are extending internet, satellite or cable service, it must be activated prior to technician arrival.
- We do not perform any internal horizontal cable runs.
- External cable runs would be under the eave of the exterior of the home.
-
Service Includes
- Identify the issue
- Troubleshoot as necessary
- Ensure proper functionality
- Demonstrate issue resolution
-
Service Includes
- Installation of Nest product (Camera, Thermostat, Doorbell, Lock and Smoke/CO2 detectors).
- Assessment of installation area.
- Setup of Nest product(s) via the Nest App.
- If installing a Nest Cam Outdoor, our Technicians may not be able to install on uneven surfaces such as stone masonry or facade.
- When installing a Nest Thermostat, our Technicians will not be able to remedy issues related to a heating or air conditioning system that does not work.
- Services do not include the repair of physically damaged parts, equipment or wiring.
- Nest Doorbell can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
IMPORTANT:
- Please note that Nest Hello can only be installed if there is pre-existing wiring present at the install site. If there is no pre-existing wiring installation will not be possible.
- Even if you have a wired doorbell, the doorbell system can’t deliver enough voltage to Nest Hello in some homes. Transformer replacement can be added to your service at an additional cost. Customer must provide the new transformer.