- Make sure all devices are correctly connected
- Troubleshoot any existing issues
- Give a walk-through of the system
- Answer any questions to ensure that you fully understand how to control your system
- "What kind of TV do you have?" is a required field.
- "What issues are you experiencing with your TV and/or Home Theater?" is a required field.
- "Which devices do you need help with?" is a required field.
- "What is the make/model of each device being supported?" is a required field.